KEYLIMETIE SHOPPING AND PRIVACY POLICIES
This site is hosted by KeyLimeTie, LLC. KeyLimeTie hosts the store pages, ordering system, and order data. KeyLimeTie automatically collects order information but may only use this information in the aggregate.
Shipping Policy / Delivery Method
Products ordered from KeyLimeTie are immediately downloadable. Sales tax will be added for Illinois residents. Before purchasing any KeyLimeTie products, we recommend you download the trial version to verify it suits your needs and requirements.
Return Policy
At KeyLimeTie we want you to be completely satisfied with your purchase. Because all of our products are software downloads, they are not returnable. If you experience any problems or are not able to properly download your software, please contact us or visit our support forums.
Conditions of Use
Overview
KeyLimeTie.com provides services to you subject to the following conditions. If you visit or shop at KeyLimeTie.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future KeyLimeTie.com service or visit or purchase from any business affiliated with KeyLimeTie.com, whether or not included in the KeyLimeTie.com Web site, you also will be subject to the guidelines and conditions applicable to such service or business.
Electronic Communications
When you visit KeyLimeTie.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of KeyLimeTie.com or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of KeyLimeTie.com and protected by U.S. and international copyright laws. All software used on this site is the property of KeyLimeTie.com or its software suppliers and protected by United States and international copyright laws.
Trademarks
KeyLimeTie, KeyLimeTie.com, and other marks indicated on our site are registered trademarks of KeyLimeTie, LLC. or its subsidiaries, in the United States and other countries. All KeyLimeTie.com graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of KeyLimeTie LLC or its subsidiaries. KeyLimeTie’s trademarks and trade dress may not be used in connection with any product or service that is not KeyLimeTie’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits KeyLimeTie.com. All other trademarks not owned by KeyLimeTie.com or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by KeyLimeTie.com or its subsidiaries.
License And Site Access
KeyLimeTie.com grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of KeyLimeTie.com. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of KeyLimeTie.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of KeyLimeTie.com and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing KeyLimeTie’s name or trademarks without the express written consent of KeyLimeTie.com. Any unauthorized use terminates the permission or license granted by KeyLimeTie.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of KeyLimeTie.com so long as the link does not portray KeyLimeTie.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any KeyLimeTie.com logo or other proprietary graphic or trademark as part of the link without express written permission.
Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account. KeyLimeTie.com sells products which can purchased with a credit card. If you are under 18, you may use KeyLimeTie.com only with involvement of a parent or guardian. KeyLimeTie.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion in accordance with our software end user license agreements.
Reviews, Comments, Communications, And Other Content
In any area of the website where users may post reviews, comments, and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, the content may not be illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and may not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of your content. KeyLimeTie.com reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant KeyLimeTie.com and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant KeyLimeTie.com and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. The foregoing does not apply to material submitted to customer support which will not be published or used in any way other than to respond to the customer support request and in all circumstances in accordance with our privacy policy. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify KeyLimeTie.com or its affiliates for all claims resulting from content you supply. KeyLimeTie.com has the right but not the obligation to monitor and edit or remove any activity or content. KeyLimeTie.com takes no responsibility and assumes no liability for any content posted by you or any third party.
Risk Of Loss
All items purchased from KeyLimeTie.com are downloadable. When software is lost, we will attempt to assist recovery and/or replacement of lost items whenever possible.
Product Descriptions
KeyLimeTie.com and its affiliates attempt to be as accurate as possible. However, KeyLimeTie.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.
Pricing
Except where noted otherwise, the List Price displayed for products on our website represents the full retail price listed on the product itself. This policy applies only to products sold by KeyLimeTie.com. We accept the following credit cards: American Express, Discover, Mastercard, Visa. we also accept PayPal and Google Checkout.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY KEYLIMETIE, LLC ON AN "AS IS" AND "AS AVAILABLE" BASIS. KEYLIMETIE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, KEYLIMETIE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KEYLIMETIE DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM KEYLIMETIE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. KEYLIMETIE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Applicable Law
By visiting KeyLimeTie.com, you agree that the laws of the state of Illinois, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and KeyLimeTie.com or its affiliates.
Disputes
Any dispute relating in any way to your visit to KeyLimeTie.com or to products you purchase through KeyLimeTie.com shall be submitted to confidential arbitration in Oakbrook Terrace, Illinois, except that, to the extent you have in any manner violated or threatened to violate KeyLimeTie’s intellectual property rights, KeyLimeTie.com may seek injunctive or other appropriate relief in any state or federal court in the state of Illinois, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
Site Policies, Modification, And Severability
We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Privacy Policy
Overview
At KeyLimeTie we respect the privacy of our customers. Our business is about designing, developing and selling great software, not about selling the private information of our customers. We do not sell or give away private customer information, and we do not store private information unnecessarily. Where we do collect information, the purpose is to provide you with the best online shopping experience possible.
We understand and appreciate our customers' concerns about sharing personal information on the Internet. Because there are so many complexities behind operating a web site, we have included below a detailed description of our procedures regarding information collection and use. Please contact us if you have any additional questions about our privacy policies.
Information Collection
KeyLimeTie, LLC is the sole owner of the information collected on KeyLimeTie.com. KeyLimeTie, LLC collects information from our users at several different points on our Web site.
Order
We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer orders. If we have trouble processing an order, the information is used to contact the user.
Information Use
We do not currently profile users, store cookies or make use of Clear Gifs, Web Beacons or Web Bugs. If this should change in the future we will notify users pursuant to the Notification policies at the end of this section.
Log Files
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Communications from the Site
- Special Offers and Updates - We send all new registered members a welcoming email. Established members will occasionally receive information on new products and promotions. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.
- Customer Service - We communicate with users by e-mail when required to provide requested services, to inform users of the availability of newer versions of the software, and in regards to issues relating to their account.
Sharing
- Legal Disclaimer - Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
- Aggregate Information (non-personally identifiable) - We share aggregated demographic information with our partners and advertisers. This is not linked to any personally identifiable information.
- Third Party Intermediaries - We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
- Business Transitions - In the event KeyLimeTie, LLC goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for information. Users who no longer wish to receive any communications may contact us to opt-out.
Links
This Web site contains links to other sites. Please be aware that we, KeyLimeTie, LLC, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users’ personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use users’ personally identifiable information for any secondary purposes.
Security
This Web site takes every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and off-line.
When our order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ‘surfing’.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices.
Please contact us if you have any questions or concerns about the security of our Web site.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user wants to be removed from our lists, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. Please contact us if you would like us to update your personal information.
Notification of Changes
If we decide to make material changes to our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email.
Contact Information
Please contact us if you have any questions or suggestions regarding our privacy policy.